Welcome to the Business Improvement blog!
Each week we will highlight a tip that will help you along your business improvement journey.

Blog - SWOT analysis

A SWOT analysis is a simple tool to help you work out the internal and external factors affecting your business. It is one of the most commonly used business analysis and decision-making tools. A SWOT analysis helps you...

Process Flowcharting

Process Flowcharting is a powerful technique for recording, in the form of a picture, exactly what is done in a process.


DRIVE is an approach to problem solving and analysis that can be used as part of process improvement.
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ICOR is an internationally accepted process analysis methodology for process mapping. It allows processes to be broken down into simple...
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How to construct a process map

Process mapping provides a common framework, discipline and language, allowing a systematic way of working. Complex interactions can be represented in a logical...
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